Asus Rog Strix Scar II GL704GW - Battery to zero 0%

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HI i have problem i see the battery When my battery is below 50% (more or less) and the laptop is off, when i power it on, and it is NOT with charger on, it starts normally and when i see the log in screen, i see the battery on the down right corner on the percentage that it was before i shut it down, and sudenly goes to 0 and shuts down.any help for this issue i have format 2-3 times reinstall all drivers bios update but the problem stiil 

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Hi,

it could be that the Charge IC is defective or the batterie has broken Cells.
This will cause the apprupt shutdown.

You can try to reset the Charge IC, remove the AC Adapter and press for more the 1 min. the powerbutton, connect AC Adapter and turn it on again charge batterie full and let it run down and see whats happen.

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sakipis antwortete auf Asus Rog Strix Scar II GL704GW - Battery to zero 0% 30 Apr. 2021 18:34 - 01 Mai 2021 14:41 #47906 von sakipis
hi buy new battery from here to see if battery has problem
www.batteryupgrade.de/shopBrowser.php?shopGroupId=29945860

Edit: make the reset and now  seems to be working normally
Letzte Änderung: 01 Mai 2021 14:41 von sakipis.

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